“As a SaaS provider ourselves, it’s our belief that the future belongs to AI-powered SaaS applications that understand, connect and use data to drive action; that pull in contextual insights from structured and unstructured data; and that enable information and insight to flow through people’s work in a natural, timely way. Getting too hung up on whether it’s agents, automations or copilots actually enabling the work is missing the forest for the trees.
Instead of trying to cobble together a bunch of AI tools to perform the work of a SaaS system of record, the better approach could be to leverage the AI capabilities built into a system, using them as a simplifier, multiplier and accelerator to reengineer and streamline the core “jobs to be done” of your business.”
Read more from this thought leadership article by Unanet’s Chief Innovation Officer here.
